We’re strangers who know very little about each other, but we greet each other much like friends. What passes between us is a familiarity gained from a few moments every day on the 74 bus in Saint Paul. Yeah, I know that guy, howyadoin’? That is ultimately the best description of the key characteristic of any good urban transit system – dependability. It is the best possible description of it because it is on terms that are in the hearts of the people who ride it. But what else does a transit system need, in these terms?