A fellow poster on a chat service had a very important problem that he was asking for help solving.  His son, an adult, is developmentally disabled and the programs that the family has come to rely on to create for him something like a normal life were being slashed.  When this poster tried to explain the situation to officials and others who might help, their eyes glazed over and they lost interest.  What can he do?

The answer was a simple one:  he had to learn how to tell a story.  He had to make the people listening want to care and get involved.

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