Canton, Ohio, is a brick and proper kind of town that most people know for the Pro Football Hall of Fame. I was there to visit a customer who was kind enough to give one of the new products I was developing a real-world trial. That went well enough, but Canton itself was a bit of a mystery. Why is it there? What did people do that gave them the scratch to create a decent town that was aging poorly? One night I had to ask my favorite authority on these kinds of questions, which is a random person in a bar – color is always more important to me than accuracy. But in Canton, Ohio, there is only one answer to the question as to why they exist:
They made roller bearings, the things that make shafts and wheels turn with less friction and more precision. We talked about where these roller bearings went, and it became clear to me that steel from Pittsburgh came to Canton, was made into bearings that traveled to Cleveland where they became wheels for cars assembled in Detroit. Along the way they met up with rubber that came in the port of Baltimore to Akron and became tires. About 100 years ago the whole state of Ohio became something like an enormous factory – a label that won’t sit well with the people who live in the rolling farmland of southern Ohio, but they know what I mean.
I thought of this recently as GM pitched and rolled through a quickie BK. After all, it was the General along with the other two that created this assembly line that culminated in Detroit. It was all economy of scale back then, an efficiency gained through division of labor. Everyone specializes and does the same thing over and over, getting damned good at it. Entire tows like Canton had one thing in mind. As the years wore on, however, scale wasn’t quite enough. The cost of carrying inventory, in both money and quality control, caused the automakers to squeeze their production into a lean athletic shape. More outsourcing to independent suppliers created odd dysfunctional relationships like a family, careening between Ozzie and Harriet and la Cosa Nostra. Canton fell on hard times.
One of the effects of the GM bankruptcy is that Saturn is being bought by Penske. This will create just about the smallest car company ever. They will have to rely on their supplier network in a way that has never been done before. The great migration of material through the continent that made our car companies possible will have to be replaced by an incredibly efficient machine that holds nothing any longer than it has to, getting its supplies of parts each day to last them just that day and pushing the cars out the door made to order. The old economies of scale are dead – or, at the very least, Penske has to prove that they are well and truly dead if they’re gonna make it.
What does this mean for places like Canton? If nothing else, they can’t survive being just one cog in the great mechanical wonder that spits out cars – but they know this. But the reality of reduced inventory and a greater commitment to the whole will continue to change manufacturing as we know it.
Another project I was working on, when I was even younger, involved reducing the inventory of finished product in a plant. They had about 4 days worth of stuff that was gradually wrapped up and sent off in trucks to the distributors. I found the solution when I saw a small fleet of trailers parked on the back lot – we cut 7 more dock doors, parked the trailers in the new holes, and put a sign on each one for the distributor it was going to. Finished product was loaded directly into the trailer, eliminating the need for any other place to store it. The factory went from a total of 7 days total dwell time to about 3.5 – but there was still a problem. Those trailers spent a good 2 days on the road, meaning that once we had done just about everything we could the limits of transportation started to seem significant.
How will a small company like Penske or just about any other manufacturing operation be able to make it without great heaping gobs of capital that create economies of scale? Eventually, after all the wisdom of W Edward Deming has been exhausted it comes down to transportation. The wonder of the great factory known as Ohio isn’t in the towns that built one thing and built it well, it was in the trains that pulled it all together to make it something valuable.
The faster we can move stuff, the more we can keep our real world at pace with our ever increasing information exchange and the rate of change it can create. Great ideas about the new economy are one thing, but we have to make them real if we’re going to restructure ourselves to the economy that replaces what we once had. Some of that will include manufacturing, whether it’s solar cells or consumer electronics or cars. Towns like Canton probably won’t want to cast their lot so completely with one industry anymore, having been once burned, but the ability to specialize is a good thing for overall efficiency. The secret is how those specialties are integrated, and a big part of that is our transportation infrastructure.